Very horrible!! Waited for 6 hours for them to tell me that they didn't know what was wrong. I'm a diabetic that has been vomitting for two days with all the signs of a gallbladder attack. They gave me insulin, brought my sugar down to 70 and sent me home! all though some staff were very nice and caring while others acted like they were just there for a paycheck and mind you I didn't even see a doctor, was seen by a "PAC".
Seems to be a theme here, but I'll echo what others have said. There were some very rude staff people that we dealt with last night when we took our 3 year old son to the ER for xrays. The nurse that initially saw us and the xray tech acted like we were interrupting them and were in a big rush to be done with us. They yelled at my son because he wouldn't hold still (ummm, He's 3!) and were obviously annoyed and exasperated with him. However, the older lady who did the registration was sweet as could be. . .giving my son a coloring book and crayons and stickers and checking in on us periodically. The P.A. who saw us was outstanding. I'm just sorry that the rest of the experience was so horrible. I will not allow my son to be treated badly, so next time we will most likely go elsewhere. yea
Just tried to hand carry a sample to the lab from my doctor to speed the process. (Not a drug test) Would'nt tell me where lab was and that I had to register before anything. (Meaning they could generate a bill) Told them again just a drop off but same answer. They are going to force me to use different doctors that aren't affiliated with this hospital. A little more attention to patient needs instead of the money.(All my information was attached to the sample). Got a 1 because there is no 0
Worst experience of my entire life and I have never been treated so poorly by any type of staff let alone one with my life in their hands. Do not recommend.
I just recently went there during the middle of then night because I had a delayed severe allergic reaction to something I ate. Before we even got there, my fiance had figured out that I was showing signs of the beginning of anaphylaxis. My throat was closing, I had hives, I was itchy, I had stomach pain and other stomach "issues", and felt really dizzy. I had to hold onto my Fiance anytime we walked anywhere. They got me to a room instantly, but that's where the instant ended. For an hour before treating me they asked me about insurance, contacts, who the insurance was through, and my SS#. I get that they need this information but I could barely breathe and they weren't treating me for that, instead they were just asking me questions about insurances. I didn't get treated for almost an 1 1/2 hours of waiting and trying everything to breathe. The only reason I'm okay is because I took preemptive measures before we went to the ER. I had an inhaler and took that along with antihistamines that I have prescribed to me. So at least I could breathe a little better than when the allergic reaction started. Then when the doctor did finally see me I tried to explain what happened and he kept cutting me off and wouldn't let me actually tell him what was happening. He just answered "Well you're talking so your airways are fine" without looking at them. After he said that THEN he listened to my breathing and looked at my throat and tried to play it off as anxiety. I told him it wasn't and that I'm not an anxious person. I was actually really calm throughout the whole thing because I've had allergic reactions before and I grew up with Asthma, getting upset just makes it worse. Then he LITERALLY patted me on the back and said I was fine. Even though, I still could barely breathe. My prescribed antihistamines I took before leaving my house started to kick in before the doctor even saw me. Which is sad! I shouldn't have to worry about taking things before I go to the ER just to hopefully live. They gave me general medication and took blood, but when I asked what the blood work was for they shrugged there shoulders and said "I don't know, it's procedure". That ER IS A JOKE! Don't go there if you're life is at risk because you're not gonna get good help. And no, the ER wasn't busy at all when I went. We only ever saw one other patient there.
Monongahela Valley Hospital is a US Hospital based in Monongahela, Pennsylvania. Monongahela Valley Hospital is located at 1163 Country Club Road, Route 88, Monongahela, PA 15063, USA.
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